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Client Rights
At Integral Wellness Rehabilitation Case Management we are dedicated to upholding the rights of our clients. We believe in treating every individual with respect, dignity, and fairness. We are committed to providing a safe and supportive environment where your rights as a client are protected. Below are the key rights we guarantee:
Respect
and Dignity
You have the right to be treated with respect, dignity, and without discrimination. We value and celebrate diversity and ensure that our services are provided in a culturally sensitive and inclusive manner.
Privacy and Confidentiality
We are committed to maintaining the privacy and confidentiality of your personal and health information. Your personal information will be handled in accordance with applicable privacy laws and regulations. We will only share your information with your explicit consent or as required by law.
Informed
Consent
You have the right to make informed decisions about your healthcare. We will provide you with relevant and understandable information about your condition, treatment options, potential risks, and benefits. We encourage you to ask questions and actively participate in decisions regarding your care.
Access to Information
You have the right to access your own health records and information in accordance with applicable laws and regulations. We will provide you with access to your records and help you understand the information contained within them.
Participation in Treatment Planning
You have the right to actively participate in the development of your treatment plan. We will involve you in discussions, listen to your input, and consider your preferences and goals when creating your personalized treatment plan.
Safety and Quality Care
You have the right to receive safe, competent, and high-quality care. We adhere to professional standards and best practices to ensure that you receive appropriate and effective treatments.
Communication and Feedback
We value open and transparent communication. You have the right to express your concerns, provide feedback, and make complaints about our services without fear of retribution. We are committed to addressing any concerns promptly and working towards a resolution.
Continuity of Care
We value open and transparent communication. You have the right to express your concerns, provide feedback, and make complaints about our services without fear of retribution. We are committed to addressing any concerns promptly and working towards a resolution.
Refusal or Withdrawal of Treatment
You have the right to refuse or withdraw from any recommended treatment or procedure. We will respect your decision and provide alternative options and information to support your choice.
If you have any questions, concerns, or would like to discuss your rights further, please do not hesitate to contact us. We are here to support you and ensure that your rights as a client are upheld throughout your healthcare journey.